Find answers about Smart BIAI products and services
Browse product capabilities, account authorization, data security, credits and billing, and enterprise services by topic.
HELP TOPICAI Video Creation
5 answers+
AI Video Creation
Can Smart BIAI complete 100 video tasks in one minute?
Up to 100 templated, remix, or translation tasks can be created or processed per minute. This is a task-creation or processing throughput figure, not a promise that every compute-intensive model will deliver 100 finished videos in one minute. Actual speed depends on task type, model, assets, settings, and system resources.
Read answer →Which localization languages does AI Video support?
Voice and subtitle translation supports 30+ languages, including English, German, French, Japanese, Italian, Malay, and Thai. Results depend on language, accent, speaker, source-audio quality, and task settings; terminology, brand expression, and local cultural context still require human review.
Read answer →Can AI Video outputs be used for commercial marketing?
Outputs may be used for lawful commercial marketing where the user holds the necessary rights to uploaded assets, people, voices, brands, trademarks, and reference material and follows the selected model, Smart BIAI terms, and destination-platform rules. Each use case should still be reviewed against applicable law, authorization scope, and platform requirements.
Read answer →Do exported videos include a Smart BIAI watermark?
Smart BIAI does not add a product watermark. For realistic AI media, users must still apply the correct AI-content disclosure under TikTok, YouTube, Instagram, Facebook, or other destination-platform rules and continue to meet copyright, likeness, voice, trademark, and asset-authorization obligations.
Read answer →What can 1,000 credits cover?
Eligible new self-serve accounts may receive 1,000 credits. Under typical settings, this may cover approximately 10 AI-generated videos or up to approximately 50 basic remix, translation, and selected video-processing tasks. Actual credit consumption, validity, and applicable scope are governed by the in-product rules.
Read answer →HELP TOPICSocial Accounts & Operations
3 answers+
Social Accounts & Operations
Does connecting a social account require submitting the platform password?
Smart BIAI does not require you to submit your social-platform password. Depending on the platform and function, accounts are connected through official OAuth/API authorization, platform-issued tokens, or controlled sessions. Related tokens, sessions, and configuration are encrypted and managed according to the applicable workflow. Available permissions, validity, and connection methods depend on platform rules, account type, region, and the scope granted by the user.
Read answer →Does the system automatically adapt one asset for every platform?
No. Automatic cross-platform reformatting for every platform is not currently provided. Teams prepare platform-specific video, images, aspect ratio, duration, titles, copy, tags, covers, and required fields, while the system can validate currently supported specifications and fields before execution.
Read answer →Can content publish in each account's local market time?
Account-level timezone, publishing time, and cadence can be configured. Before publishing, verify target accounts, local time, volume, daylight-saving changes, holidays, campaign cadence, and platform restrictions rather than applying headquarters time to every market.
Read answer →HELP TOPICSmart BIAI Agent
4 answers+
Smart BIAI Agent
How can teams assess whether a Smart BIAI Agent analysis is trustworthy?
Check accounts, content, time range, permissions, latest synchronization time, internal evidence, and public sources, and confirm that data facts, public information, and AI inference are labeled separately. Public sources can change, and AI conclusions still require human review; they are not confirmed facts or performance guarantees.
Read answer →Is full-web social listening currently supported?
Not currently. Comment sentiment analysis, full-web social listening, social-listening risk alerts, and broader audience-needs insight remain planned capabilities and are not represented as currently available.
Read answer →Will a failed task retry indefinitely?
Unlimited retry is not a current capability. The system records failure reasons and can retry when conditions allow. Pause the affected scope, investigate authorization, platform specifications and required fields, accounts, network, platform interfaces, data, or cost changes, exclude successful tasks, and have an operator preview and confirm the retry target, volume, and timing.
Read answer →Will Smart BIAI Agent publish content directly?
The Agent does not skip user confirmation. It first prepares a strategy, script, or task draft and shows target accounts, platforms, content, timing, volume, and potential consumption. Batch execution, resource consumption, or external publishing proceeds only after user confirmation and only within the currently available and authorized scope; this is not a full enterprise approval workflow.
Read answer →HELP TOPICAccounts & Authorization
3 answers+
Accounts & Authorization
How many global social accounts can Smart BIAI govern?
Capacity depends on plan, deployment model, platform scope, and system resources. A documented standard-SaaS case covers 5,000 accounts across four platforms and 35 countries, but that case is not the default allowance for every plan, a fixed limit for every deployment, or a performance guarantee. Capacity must be confirmed for the specific project.
Read answer →Are SSO and a full enterprise content-approval workflow currently supported?
SSO and a full enterprise content-approval workflow are not currently supported. Existing user confirmation is performed by the task initiator before execution to confirm target accounts, content, volume, timing, and potential consumption; it is not a multi-role, multi-level conditional approval workflow. Customer-controlled deployment can be evaluated by project, but does not imply that SSO or a full approval workflow is available.
Read answer →Can teams evaluate operations diagnostics without connecting real accounts?
Teams can first evaluate questions, evidence, diagnostics, recommendations, and task drafts with anonymized demo data. Customer binding and account authorization are required for real enterprise data. Demo data explains the interaction and workflow and is not a real customer analysis result.
Read answer →HELP TOPICData & Security
3 answers+
Data & Security
Are enterprise materials and uploaded assets used to train public models?
Customer materials, business data, product, video, voice, or brand assets are not used to train public models without explicit customer or user authorization. Model providers, processed inputs and outputs, retention periods, and available management, deletion, or revocation controls should be confirmed for the relevant feature, security documentation, or enterprise plan.
Read answer →Which data does Smart BIAI Agent use?
Within the authorized scope, the Agent primarily uses enterprise materials, authorized social operating data, Smart BIAI content assets and task records, and sourced public information. Interfaces should label internal data facts, public information, and AI inference separately, with source and retrieval date for public information.
Read answer →How often does Smart BIAI refresh operating data?
Same-day data refreshes approximately every 30 minutes, the previous seven days several times daily, and older data daily or weekly. Actual timing, metrics, and available scope depend on platform interfaces, account type, and granted permissions; use the latest synchronization time shown in the product.
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